CMS Usage Policy
Legend Web Works, LLC CMS Usage Policy
The following Terms of Use constitute the Legend Web Works, LLC CMS Usage Policy and apply to all clients granted access to Legend Web Works’ Content Management System (CMS).
Contact: Please feel free to contact us with any questions or requests regarding this policy:
- Online: 24hrs a day through your account access at Support.legendwebworks.com
- Email: Support@legendwebworks.com
- Phone: Monday through Friday, 9:00am to 5:00pm EST at (513) 492-9008
If you do not see the Edit My Site button available in the account portal as the Account Administrator or a user with permission to Edit Website, please contact Billing@legendwebworks.com to confirm your service plan.
Content Management
The CMS may be used to update text, images, and other media on your website.
All content must be owned by you or used with permission, comply with applicable laws, and be formatted correctly.
Accounts with advertisement graphics on school websites cannot update them directly. All updates must be submitted via support request or email to Support@legendwebworks.com.
Prohibited Actions
You do not have access to change underlying code. Requests for code changes must be submitted as a support request.
Installing unapproved plugins, scripts, or third-party tools is not allowed.
Any content you provide to Legend Web Works, LLC must not infringe the copyright or intellectual property rights of any third party.
Legend Web Works strongly recommends against sharing your login credentials. If someone else needs access, please request it through the account portal or contact Support@legendwebworks.com.
Access & User Management
CMS access is provided only to users listed in the account portal with Edit Website permissions.
Only account administrators or users with Manage Other Users permission can add users or update permissions.
Requests for user additions or permission changes may be submitted as a support request via the account portal or emailed to Support@legendwebworks.com. Our team will confirm authorization before making changes.
Support and Maintenance
Maintain strong, unique passwords and update them regularly. Avoid storing sensitive or confidential data in the CMS unless properly secured.
Contact us promptly for technical issues or errors.
Legend Web Works, LLC handles routine updates, backups, and CMS maintenance.
CMS training is provided at no cost, and you have access to our help desk through your account portal. The help desk includes detailed video walkthroughs for making website updates on our CMS: https://model6helpdesk.legendwebworks.com/
Requests for additional support or content updates beyond normal CMS use may incur fees.
Termination of Access
Legend Web Works, LLC may revoke CMS access if this policy is violated or your client relationship ends.
