Billing Policy

Legend Web Works, LLC Billing Policy

The following Terms of Use constitutes the Legend Web Works, LLC Billing Policy and applies to all Legend Web Works, LLC clients

Contact: Please feel free to contact us with any billing policy questions or requests:

Online: 24hrs a day through your account access at Support.LegendWebWorks.com.
Email: Billing@LegendWebWorks.com.
Phone: Monday through Friday, 9:00am to 5:00pm EST at (513) 492-9008

Credit Card and Echeck Payments

By providing Legend Web Works, LLC with your credit/debit card or Echeck information, you authorize Legend Web Works, LLC to automatically charge your credit/debit card or Echeck account for all charges that apply to your account.

Recurring charges will be posted to your credit/debit card or Echeck account until you cancel your account in accordance with Legend Web Works, LLC's Billing Policy.

You are responsible for directly updating, or notifying Legend Web Works, LLC, of any changes to your payment information or status. If you would like to make changes your payment information, please contact us and we will be happy to assist you.

Billable Work

Payments for billable work are due at the time of service. Legend Web Works, LLC will automatically charge your credit/debit card or Echeck account on file for billable work.

Any setup fees for building a website or marketing setups are non refundable.

Clients paying by Check, Cash, or Money Order agree to pay their balance due within ten (10) days of the Invoice Date.

Past Due Accounts

Service plan payments are due no later than the 5th of the month in which they are due. Service plan payments received after the 5th will be assessed a late fee of $10.00.

Support service may be suspended on accounts that are thirty (30) days past due. Any outstanding amount remaining due will accrue interest at the rate of two percent (2%) per month until paid.

Web and email service may be suspended on accounts that are (60) days past due.

Accounts that are (90) days past due will be considered cancelled by the client. Cancelled accounts are subject to any cancellation fees that may apply per your service agreement. At this time all past due and unpaid balances are subject to collection. In this event, you are liable for all costs of collection including attorney's fees, court costs, and collection agency fees. A reactivation fee of $99.00 will be charged to reactivate suspended accounts.

Billing Cycles

Legend Web Works, LLC offers these billing cycle options for service plans: Monthly, Semi-Annual or Annual.
Check, Cash, or Money Order payment methods are limited to Annual or Semi-Annual billing cycles.
You may elect to change your billing cycle at any time. If you would like to change your billing cycle, please contact us and we will be happy to assist you.

Account Renewals

In order to ensure uninterrupted service to your website, all service plans will automatically renew at the end of the service plan's billing cycle. All service plans are renewed for the same billing cycle specified on the Service Plan Agreement. If you wish to cancel your service plan before it renews, please refer to the Cancellation section below.

After the initial 12-month agreement period, Legend Web Works, LLC reserves the right to adjust pricing as needed. Any changes will only apply moving forward — you’ll never be charged retroactively.

Hosting Bandwidth Limits

All Legend Web Works service plans include monthly bandwidth limits. In order to ensure uninterrupted service should you exceed your monthly bandwidth limit Legend Web Works reserves the right to increase your monthly bandwidth limit and charge you accordingly. If you do not want us to increase your monthly bandwidth limit please notify us in writing.

Invoices/Statements

Legend Web Works, LLC does not mail paper invoices or statements. All invoices are available online 24hrs a day through your account access at Support.LegendWebWorks.com. Please contact us if you need help accessing your online account information and we will be happy to assist you.

You are responsible for directly updating, or notifying Legend Web Works, LLC, of any changes to your contact information. You may change your contact information through your online account access or by contacting us.

Fees

Returned (NSF) Checks: Legend Web Works, LLC charges a $25.00 fee for returned (NSF) checks. Clients that issue an NSF check will be required to submit future payments with a certified check or money order.
Credit Card Chargeback: A $25.00 chargeback fee will be assessed for each credit card chargeback received by Legend Web Works, LLC.
Collections: Legend Web Works, LLC charges a $50 fee when an account is sent to a collections agency.
Reactivation: Clients that wish to reactivate a closed or suspended account will be assessed a $99.00 reactivation fee.

Cancellations

Service plans will automatically renew until a plan is cancelled.

Cancellations must be submitted in writing via our cancellation form. A copy of our current cancellation form can accessed at Cancellation.LegendWebWorks.com.
Cancellation requests received by Legend Web Works, LLC have a minimum of ninety (90) day cancellation period.
Cancellations become effective the day they are processed by Legend Web Works, LLC. Legend Web Works, LLC will confirm your cancellation request when it is processed. If you do not receive a confirmation, please contact Legend Web Works, LLC as soon as possible.
Cancellation of services does not relieve the client from paying any outstanding balance owed on the account. Legend Web Works, LLC reserves the right to cancel any account, at any time, without notice, for any reason Legend Web Works, LLC considers appropriate.

Additional Terms and Conditions

All website code created by us for you is the intellectual property of Legend Web Works, LLC.
In the event you desire to use this website code on your own or a third party’s server, you must purchase the rights to such website code from us.

Should you use this website code on your own or a third party’s server without our permission, we will invoice you for the fair market value of the website (but not less than $2,500 plus $250 per website page) and you agree to pay such invoice within thirty days of receipt.

You agree that any website content you provide to us for use in the website we create for you does not infringe the copyright or other intellectual property right of any third party.

Our maximum liability to you pursuant to this agreement shall not exceed the total service fees we have received from you pursuant to this agreement.

In the event we are required to pursue a legal remedy against you for your breach of this agreement, we shall be entitled to collect from you our reasonable attorney’s fees and expenses incurred in pursuing such remedy.

This agreement will be governed by the laws of Ohio, and any disputes shall be resolved in the state courts sitting in Hamilton County, Ohio, or the United States District Court for the Southern District of Ohio, and you agree to submit to the personal jurisdiction of any such court in the event of a dispute.

Legend Web Works, LLC reserves the right to modify these Terms of Use at any time without notice.